Payments Returns & Refunds
Tronus accepts the following forms of payment for online purchases:
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Returns/Refund Policy
IMPORTANT: With limited exceptions, returns are refunded via store credit in the form of a TRONUS E-Gift Card. TRONUS does not issue store credit for the original shipping charges.All items with prices ending in $ .00, .96, .97, .50, .99 and .98 are considered FINAL SALES AND CANNOT BE REFUNDED, EXCHANGED OR GIVEN STORE CREDIT.With limited exceptions, we do not provide prepaid return labels; you are responsible for covering shipping costs to return via our Return Portal.
Online Returns Policy
- U.S. Domestic - Please access our Return Portal and start the returns process. Our Returns portal provides step-by-step instructions on how to return using the Online Returns Portal.
- International – All International Orders are FINAL SALE items and cannot be returned or refunded.