UP TO 70% OFF SALE! • LIMIT 1 Pair Of Shoes Per Order • Pay Over Time W/ Sezzle On Orders Over $75
No Restocks. Limited Supply. No delivery to P.O. Boxes
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      Frequently Asked Questions

      (last updated 11/27/20)


      When can I place my order?

      Pre-order phase for the first shoe released by TRONUS began on July 19th, 2020 (Midnight EST). NOW our shoes are available for direct purchase.


      What does "pre-order" mean?

      Pre-order means you're securing your shoes before they are officially released. Delivery of all pre-ordered shoes is expected in Late Fall 2020.


      How do I cancel my order?

      We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order or pre-order once it has been placed, you are welcome to return your items in accordance with our Easy Returns Policy once your order has been delivered to you.


      What if I want to order in bulk?

      Use the phone number(s) or email address on our contact page for assistance with large orders.


      All other questions . . .

      Don't see the answer you're looking for? Head over to our contact page to send any additional questions to our team. Thank you!